Do guests need to install an app?
No. They show the QR code we email them, or check themselves in at the station — which runs in a normal browser. Nothing to download, on either side.
What if a guest loses their QR code?
Your team searches their name and checks them in manually in seconds. The QR is a shortcut, never a requirement.
Can several staff check guests in at once?
Yes. Your team signs in with the same account on each phone, scans at different doors, and everyone sees the same live numbers — no edit conflicts, no stale view.
What stops someone being checked in twice?
A second scan is rejected and shows when that guest already arrived. Every check-in and undo is written to an audit log.
Can I bring the guest list I already have?
Yes — import a CSV. Columns are matched by their headers in any order, and only the name is actually required.
How are parties and plus-ones counted?
Each invitation carries its party size, so one scan checks in the whole group and your totals count people, not rows.
Is the price really per event?
Yes. $120 covers the wedding you're running, paid once — no monthly charge and nothing renews on its own. Running more than one? Tell us and we'll put them in the same account.
How soon can we start?
Same day. Message us on WhatsApp with your date and guest count, and we'll set up your event so you can import the list straight away.
